Responding to Emergencies

At TransCanada, safety of the public, our employees, and the environment is top priority.  We have developed a comprehensive Emergency Management System (EMS) to ensure a quick and appropriate response to any pipeline emergency.

In the event of any emergency, our goal is to ensure an effective, coordinated response preventing harm to people, property, company operations, and the environment.

Our system is documented and tested regularly through annual exercises involving both our employees and the community.  By working with our communities, TransCanada builds relationships with local first responders and community officials, informing each other of emergency response strategies and gaining an understanding of each other's roles and responsibilities.

We continuously improve our emergency response program by developing complex exercises to test emergency management procedures and by training staff in effective emergency response.

Related Information


Click Befoe You Dig

United States:


All States: 01-800-111-3333

Emergency Numbers

Canada: 1-888-982-7222

U.S.: 1-800-447-8066
Portland Natural Gas Transmission System (PNGTS): 1-800-830-9865
Columbia Gas Transmission, Crossroads Pipeline, Hardy Storage Company & Millennium Pipeline: 1-800-835-7191
Columbia Gulf Transmission: 1-866-485-3427
Columbia Midstream: 1-855-511-4942

Mexico: 01-800-111-3333

Pipeline Safety Fact Sheet

Material Safety Data Sheet (MSDS) Information

Additional Resources